privacy policy
Privacy Policy for UXRwiz.io
Effective Date: [13th February 2024]
Welcome to UXRwiz.io (the "Service"), a web application dedicated to enhancing your customer research capabilities. Your privacy is of paramount importance to us, and we are committed to protecting the personal information you entrust to us through the use of our Service.
This Privacy Policy outlines how UXRwiz.io, operated by [Muhammad Hariz Lim Yihao] ("we", "us", or "our"), collects, uses, and shares information about you when you access and use our Service, including through our website located at https://uxrwiz.io, and any related services that utilize Google Cloud's OAuth App Verification.
1. Information We Collect
In the course of using our Service, we may collect the following types of information:
- Personal Information: This encompasses information you directly provide to us, such as your name, email address, and other personal or contact details needed to create an account or access our services.
- OAuth Credentials: Utilizing Google Cloud's OAuth for authentication allows us to access certain information from your Google account as authorized under the OAuth scope. This includes your email address, name, and profile picture, used solely for account creation and personalization of our Service.
- Usage Data: We collect data about your interactions with our Service, including the pages or features you visit, the time spent on those pages, and other relevant statistics pertaining to your use of UXRwiz.io.
- Cookies and Tracking Technologies: To track activity on our Service and store certain information, we employ cookies and similar tracking technologies. These are utilized for maintaining, improving, and analyzing our services.
2. How We Use Your Information
The information we collect is used in various ways, including to:
- Provide, operate, and maintain our Service
- Improve, personalize, and expand our Service
- Understand and analyze your usage of our Service
- Develop new products, services, features, and functionalities
- Communicate with you for customer service, updates, and other information related to the Service, as well as for marketing and promotional purposes
- Send emails and other communications you have agreed to receive
- Detect and prevent fraud, unauthorized or illegal activities
3. Lawful Basis for Processing
Under GDPR, we ensure a lawful basis for processing your personal data. These bases include your consent, the necessity for the performance of a contract with you, compliance with our legal obligations, protection of your vital interests, or our legitimate interests that do not override your fundamental rights and freedoms.
4. Your Rights Under GDPR
You have the right to access, rectify, or erase your personal data, restrict processing, object to processing, and the right to data portability. You may exercise these rights by contacting us directly. We will respond to your request within one month.
5. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this policy, or as required by law. We will delete or anonymize any legally-obtained personal data when it is no longer needed. All such data will be manually purged from our computers and cloud storage systems, if any.
6. Sharing Your Information
Your information may be shared in the following contexts:
- With Your Consent: We may share your personal information with your consent for any specific purpose.
- Service Providers Third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf may have access to your information as necessary to carry out their work.
- For Legal Reasons: Your information may be shared if legally required or in good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, prevent fraud, protect against legal liability, or ensure the personal safety of users of the Service or the public.
7. International Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, such as ensuring that personal data is transferred to countries with comparable standards of data protection, in compliance with EU (GDPR) & SG (PDPA) regulations.
8. Data Security
The security of your information is taken seriously by us, and we implement reasonable measures to protect it against unauthorized access, alteration, disclosure, or destruction. You will only provide datasets that have been anonymised for our research and analytics purposes. Should we receive datasets that are not anonymised, we will proceed to destroy them with immediate effect. There are exceptions where you may provide personal data, such as name and contact details of human research participants. In such situations, you will transfer the datasets to us via encrypted means.
We cannot guarantee absolute security as no electronic transmission or storage technology is 100% secure.
9. Your Consent
In all matters pertaining to your data, your consent is required in order for us to execute our Service in accordance with this Privacy Policy. You are entitled to the right of withdrawing your consent by contacting us directly. We will respond within one month, and we reserve the right to terminate our Service with immediate effect should we deem that we are not able to execute our Service without consent to your data.
10. Changes to This Privacy Policy
We may update our Privacy Policy periodically. Any changes will be communicated by posting the updated policy on this page and revising the "Effective Date" at the top.
11. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at [+65 8022 4072] or [hello@uxrwiz.io].
